Last updated: October 1, 2026
Welcome to Where I've Been. By creating an account or using the app or website, you agree to these Terms of Service. If you don't agree with them, please don't use the app. Where I've Been is operated by Forever Stay LLC ("we", "us", "our").
You're responsible for keeping your login credentials secure and for all activity in your account. Your account is personal to you — your pins, photos, notes, bucket list, and other journal content are private and not shared with other users. You must be at least 13 years old to use the app.
You own the content you create in the app — the places you pin, the photos you upload, the notes you write, and your memories. By uploading content, you give us permission to store and display it to you within the app, and to display it back to you in share cards (badge cards and recap cards) that you choose to create. We don't sell or otherwise share your content with third parties.
You must have the right to upload the photos and content you add to the app. Don't upload anything unlawful, infringing, or that violates another person's privacy.
The free plan lets you pin up to 10 places, with limited photo uploads, notes and favorites, your bucket list, and starter badges. We may adjust free-plan limits from time to time; if a change reduces your access, we'll give you reasonable notice.
The Pro plan is offered as an auto-renewing subscription: $5.99 per month or $49.99 per year. On the web, payments are processed securely through our payment provider. On iOS, subscriptions are billed through Apple, and the Apple App Store's terms also apply.
Subscription purchases are non-refundable. If you believe you were charged in error, or if you have a dispute about a charge, please reach out through the feedback option in the app and we'll work with you to make it right. Purchases made through Apple may additionally be subject to Apple's refund policies.
When a subscription ends without renewal, your account returns to the free plan. Pro-only features stop working, and content beyond the free plan's limits (such as more than 10 pins) becomes read-only until your plan is again within limits or you resubscribe. Your data is kept safe — nothing is deleted simply because a subscription ends.
The AI Trip Planner and other AI-powered features generate suggestions and itineraries automatically. They're provided for inspiration and planning help — they may occasionally be incomplete or inaccurate, and you're responsible for checking travel details, reservations, and prices before you rely on them.
You agree not to misuse the app: no attempts to access other users' data, no scraping, reverse engineering, or automated abuse of the service, and no uploading of malicious code or unlawful content. We may suspend accounts that violate these rules or these terms.
You can delete your account and all associated data at any time through the Delete Account page. We may also suspend or terminate accounts that violate these terms, with notice where practical.
The app is provided "as is" and "as available" without warranties of any kind, express or implied. We work hard to keep it running and your data safe, but we can't guarantee the service will be uninterrupted or error-free. To the fullest extent permitted by law, our total liability to you for any claim relating to the app is limited to the amount you paid us in the 12 months before the claim (or $10 if you've never paid us).
We may update these terms from time to time. We'll post the new version in the app or on this page with a new "last updated" date, and material changes will be highlighted to signed-in users. Continuing to use the app after a change means you accept the updated terms.
Questions about these terms? Reach out through the feedback option in the app or contact us from the in-app support menu.
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